Resolve customer issues, right where they start.

Resolve customer issues, right where they start.

Resolve customer issues, right where they start.

Resolve customer issues, right where they start.

Resolve customer issues, right where they start.

Resolve customer issues, right where they start.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

Unify Slack, email, and chat to route, respond, and resolve in one flow.

No credit card for free plan.

Omni-channel. Multi-persona.

Every team, form, route, and account.

Omni-channel. Multi-persona. Every team, form, route, and account.

Omni-channel. Multi-persona. Every team, form, route, and account.

Omni-channel. Multi-persona. Every team, form, route, and account.

Omni-channel. Multi-persona. Every team, form, route, and account.

AI behind every outcome.

AI behind every outcome.

AI behind every outcome.

AI behind every outcome.

AI behind every outcome.

Built for B2B speed, context, and resolution.

Hey team, uploads to our projects are failing — it says

"Storage quota exceeded." What's going on?

Thanks for reaching out! Your current

plan includes 500GB of storage. Based

on recent activity, you’re close to your limit.

Can we get a temporary extension while we sort

it out internally?

Let AI handle the repetitive stuff. Focus your team on what matters.

Outsource complex tasks to purpose-built AI agents. Respond to customers, apply fields, create tickets, and escalate issues instantly.

Jamie

L1 support agent

Built for B2B speed, context, and resolution.

Hey team, uploads to our projects are failing — it says

"Storage quota exceeded." What's going on?

Thanks for reaching out! Your current

plan includes 500GB of storage. Based

on recent activity, you’re close to your limit.

Can we get a temporary extension while we sort

it out internally?

Let AI handle the repetitive stuff. Focus your team on what matters.

Outsource complex tasks to purpose-built AI agents. Respond to customers, apply fields, create tickets, and escalate issues instantly.

Jamie

L1 support agent

Built for B2B speed, context, and resolution.

Built for B2B speed, context, and resolution.

Hey team, uploads to our projects are failing — it says

"Storage quota exceeded." What's going on?

Thanks for reaching out! Your current

plan includes 500GB of storage. Based

on recent activity, you’re close to your limit.

Can we get a temporary extension while we sort

it out internally?

Hey team, uploads to our projects are failing — it says

"Storage quota exceeded." What's going on?

Thanks for reaching out! Your current

plan includes 500GB of storage. Based

on recent activity, you’re close to your limit.

Can we get a temporary extension while we sort

it out internally?

Let AI handle the repetitive stuff. Focus your team on what matters.

Let AI handle the repetitive stuff. Focus your team on what matters.

Outsource complex tasks to purpose-built AI agents. Respond to customers, apply fields, create tickets, and escalate issues instantly.

Outsource complex tasks to purpose-built AI agents. Respond to customers, apply fields, create tickets, and escalate issues instantly.

Jamie

L1 support agent

L1 support agent

The support platform for B2B

Powering millions

of business conversations

Powering millions

of business conversations

Powering millions

of business conversations

Powering millions

of business conversations

Powering millions

of business conversations

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Join top performing B2B teams

Join top performing B2B teams

Join top performing B2B teams

Join top performing B2B teams

Join top performing B2B teams

Join top performing B2B teams

Support that moves at the speed of your customers.

Support that moves at the speed of your customers.

Support that moves at the speed of your customers.

Support that moves at the speed of your customers.

Support that moves at the speed of your customers.

Experience the most modern ticketing window.

Experience the most modern ticketing window.

Experience the most modern ticketing window.

Experience the most modern ticketing window.

Experience the most modern ticketing window.

Team boards

Organize tickets across multiple boards by team.

Groups

Set up groups with custom assignment logic.

Routing

Auto-assign tickets to the right group or agent.

Custom fields

Customize fields to align with your process.

SLA

Define and enforce service-level policies.

Notifications

Get real-time alerts for critical ticket updates.

Slack

Track and manage tickets directly from Slack.

Email

Convert emails into trackable tickets.

Web chat

Turn chats into tickets instantly.

MS Teams

Convert MS Teams messages into tickets.

Views

Build and embed custom ticket views.

Accounts

Track tickets by company or account.

Auto-responder

Send replies automatically

while you are away.

Internal threads

Collaborate with your team

on tickets.

CSAT

Collect and track

customer feedback.

Insights

View key metrics on performance and trends.

Workflows

Automate repeatable

ticket flows.

Knowledge base

Share and update articles from support flows.

Tasks

Track action items on accounts.

Apps

Connect Thena with your internal systems.

Upgrade your support game

Upgrade your support game

Upgrade your support game

Upgrade your support game

Upgrade your support game

From scrappy to scalable, Thena powers your next stage.

From scrappy to scalable, Thena powers your next stage.

From scrappy to scalable, Thena powers your next stage.

From scrappy to scalable, Thena powers your next stage.

From scrappy to scalable, Thena powers your next stage.

Free

Free

$0

$0

/user/month

/user/month

Up to 10 user seats

Up to 10 user seats

Up to 1,000 tickets/month

Up to 1,000 tickets/month

Slack & email

Slack & email

Account management

Account management

Up to 2 help centers

Up to 2 help centers

Create free account

Create free account

Standard Billed annually

Standard Billed annually

$79

$79

/user/month

/user/month

Everything in Free +

Everything in Free +

AI web chat

AI web chat

AI agent studio

AI agent studio

MCP

MCP

APIs

APIs

Start free trial

Start free trial

Enterprise

Enterprise

$119

$119

Everything in Standard +

Everything in Standard +

AI agent custom deployments

AI agent custom deployments

MS Teams

MS Teams

Enterprise APIs

Enterprise APIs

Enterprise security features

Enterprise security features

Book a demo

Book a demo

Try Thena now.

Sign up

Try Thena now.

Sign up

Try Thena now.

Sign up

Try Thena now.

Sign up

Try Thena now.

Sign up

Try Thena now.

Sign up

Try Thena now.

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