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Merge

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AI requests

Custom fields

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Accounts

Contacts

External links

CSAT

SLA

Customer portal

Analytics

Alerts

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Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Escalation

Statuses

Statuses

Merge

CSAT

Slack

B2B customer support

with AI super powers

Support and grow your customers in

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Connect all channels that matter, manage from one hub. Never miss a request—no matter the source.
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Director of Support at Amplitude
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Moritz Weiss
CS Operations at BoostUp
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Joseph White
Technical Support Lead at DX
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Rachel Thomas
Success Engineer at Knock
“We're literally meeting customers where they're at. Makes it easy for them, and it's integral to our CS workflows.”
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VP Customer Success at Cresta
Chris Spencer
TSE at Prismatic
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“We can meet our customers where they work (in Slack), track all their requests efficiently, & collaborate internally to assign tasks.
Chris Spencer
TSE at Prismatic
“Game changer for managing slack interactions”
Shayan Aminmadani
Senior Manager at Mixpanel
“We got our highest NPS score ever, and a core component of that was using Thena and Slack with customers.”
Alberto Rodrigues
EVP Customer Success at Oligo
“Incredible tool for anyone using Slack for customer support.”
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CEO/Co-Founder at Paragon
“It saves a ton of time and provides customers with am amazing experience. We love Thena!”
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Customer Success at Vitally

The industry's best trust Thena

Joseph White
Technical Support Lead, DX

“Thena brings all of our customer communications into one centralized place. It would be impossible to stay on top of everything without it. ”

Alberto Rodrigues
EVP Customer Success at Oligo

“We got our highest NPS score ever, and a core component of that was using Thena and Slack with customers.”

Chris Spencer
TSE at Prismatic

“We can meet our customers where they work (in Slack), track all their requests efficiently, & collaborate internally to assign tasks.

Rachael Thomas
Success Engineer at Knock

“Thena has been invaluable in bringing everything together in one place.”

From reactive to proactive—power up every interaction

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Change your world of ticketing with

SLA

Customer portal

Analytics

Alerts

Filters

Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Merge

Inbox

Kanban

List view

Auto-responders

Broadcasts

AI summaries

AI requests

Custom fields

AI tags

Shortcuts

Accounts

Contacts

External links

CSAT

SLA

Customer portal

Analytics

Alerts

Filters

Triage

Escalation

Workflows

Snippets

Custom statuses

Webhooks

APIs

Escalation

Statuses

Statuses

Merge

CSAT

Slack

Customers first, growth always.
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