"We are officially off Freshdesk and using Thena as our new ticketing tool"
The fastest way to turn Slack into a customer support engine
"Using Thena allows me and my team to talk to our customers from one place, no matter how the customer is contacting us."
Jessica L
Head of customer success
"What I appreciate most about Thena is its ability to integrate Slack support into our existing ticketing system without disrupting our established technical support workflows."
Jessica C
Director, Global technical support
“We have a lot of shared Slack channels with our customers, and Thena allows us to actually stay on top of all the messages, ensuring that we don't forget to reply to anything”
Celine D
Senior customer success manager
"Incredible tool for anyone using Slack for customer support"
Brandon F.
CEO
“It's complete integration with Slack allowing B2B companies to get their clients inside Slack and see a dedicated ticketing system, it is mindblowing”
Juan F
IT manager
"Thena helped us tame wild-wild-west Slack support"
Daniel S.
Technical team lead
