
Paulina
Content writer
Paulina is a content strategist who transforms complex SaaS concepts into compelling thought-leadership narratives. With years of experience in high-stakes B2B writing, she combines razor-sharp tech expertise with a knack for engaging storytelling, helping businesses unlock the full potential of emerging technologies.
Articles
A Guide to the Best Software Support Solution for Customer Service
Jul 1, 2025
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By
Paulina
The Ultimate Guide to Choosing the Best Customer Portal Software
Jan 23, 2025
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By
Paulina
4 Ways B2B Ticketing Portals Simplify Customer Support
Jan 21, 2025
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By
Paulina
5 Clever Ways to Use Shared Channels in Slack
Jan 20, 2025
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By
Paulina
How to Use Slack Huddles to Boost Real-Time Team Collaboration
Jan 20, 2025
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By
Paulina
Zendesk Slack Notification: Everything You Need to Know
Jan 20, 2025
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By
Paulina
10 Best Lightweight CRM Platforms for Modern Companies in 2025
Jan 14, 2025
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By
Paulina
5 best Halp alternatives
Jan 14, 2025
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By
Paulina
5 Best Slack Apps for Customer Support Teams in 2023
Jan 14, 2025
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By
Paulina
5 Reasons Slack Connect Guarantees a Higher Net Retention Rate
Jan 14, 2025
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By
Paulina
5 Support Ticketing Tools for Serving Customers on Slack
Jan 14, 2025
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By
Paulina
7 Best Slack Integrations for Customer Service Teams
Jan 14, 2025
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By
Paulina
7 Creative Ways to Use Slack for Remote Teams
Jan 14, 2025
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By
Paulina
A Complete Guide to B2B Customer Service Ticketing Systems
Jan 14, 2025
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By
Paulina
How to Use Slack for Customer Support in B2B (Guide)
Jan 14, 2025
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By
Paulina
Top 5 AI Customer Support Software in 2025
Jan 14, 2025
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By
Paulina
How to Integrate Airtable with Slack
Jan 14, 2025
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By
Paulina
Asana Slack Integration: A How-to Guide
Jan 14, 2025
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By
Paulina
What is B2B Sales? Definition, Examples, and Strategies
Jan 14, 2025
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By
Paulina
5 Hidden Benefits of a Help Desk for Better Customer Service
Jan 14, 2025
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By
Paulina