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Productivity

Make Slack Announcements Fun and Easy with Thena’s Broadcasts

Govind Kavaturi
Co-founder
November 9, 2024

Keep your team in the loop with Thena’s broadcasts on Slack

You have your customers on Slack, and the channels are more than 100 channels in a lot of cases. Each of these channels have more than one person from your customer org, in a lot of cases more than 5-10 customer contacts, that is a gold mine, you have the highest attention span with your customers. But it is not easy to send out good looking broadcasts to multiple channels at once, or schedule it for later, or remember to map channels each time. That’s where Thena’s broadcast comes in! It makes sharing important updates, reminders, and announcements in Slack super simple—and honestly, way more effective.

Thena’s broadcast is all about reaching your team where they’re already hanging out: right in Slack. No more emails that get lost in the inbox abyss or waiting for everyone to check another app. This guide breaks down how Thena’s broadcast tool can help you create clear, engaging messages that people actually see. Let's dive in!

What’s Thena’s broadcast?

Thena’s broadcast feature is like your trusty megaphone in Slack. You can broadcast messages to specific people, teams, or whole channels without needing folks to leave Slack. From big product launches to gentle reminders about that upcoming meeting, broadcast makes sure everyone’s in the loop right where they work every day.

How to get started with Thena’s broadcast

Here’s a quick guide on creating and sending your first broadcast in Thena:

  1. Set up a broadcast
    • Pick a template: Thena’s got you covered with ready-made templates—whether it’s a new feature release, an important update, or an outage alert. You can also start from scratch for something totally custom.
    • Write your message: You have all the formatting tools you need to make it look sharp—headers, bullet points, even code blocks if you’re getting technical. Create a message that’s easy to read and gets your point across.
    • Preview it in Slack: Not sure how it’ll look? Preview it directly in Slack so you know it’s perfect before you hit send.
  2. Send or schedule your broadcast
    • Select your audience: Whether it’s a whole department or a few specific channels, you can choose exactly who sees your message.
    • Send now or schedule for later: Got an urgent message? Send it instantly. Planning for a big update? Schedule it for the best time to get everyone’s attention.
    • Unsend and cancel options: Realize you need to edit or pull back a message? Thena gives you control over your broadcasts, so you can unsend or cancel if needed. It’s like a safety net for your announcements.
  3. Manage your audience like a pro
    • Dynamic lists: These lists update automatically based on filters you set. Perfect if your team changes frequently—no need to worry about manually keeping things updated.
    • Static lists: These lists stay as-is unless you update them yourself. Great for groups that don’t change much, like a specific project team or department.

Why you’ll love using Thena’s broadcast

  1. Saves time on communication
    No more manually sending out messages to each group or team. Thena’s broadcast lets you focus on crafting messages that count, and it makes distribution easy so you can focus on what matters.
  2. Engages your audience
    With targeted messaging, you can be sure the right people see the right message. Skip the generic updates and send things that people actually want to see and act on.
  3. It’s right where you work
    No more switching between apps or bombarding people’s inboxes. Thena’s broadcast works directly in Slack, so your team sees it right where they’re working every day.

Real-life ways to use Thena’s broadcast

  1. Announce product launches
    Rolling out a new feature? Let your team know what’s coming and why it matters. With broadcast, you can share everything from the highlights to where to find documentation—all in one place.
  2. Send emergency updates
    Have a last-minute update or alert? Thena’s broadcast can quickly push a message out to everyone who needs to know. Whether it’s a system outage or a critical change, your team will be instantly in the loop.
  3. Help with onboarding and training
    Remind new hires or team members about onboarding sessions, or schedule reminders for training. It’s easy to reach the right people and make sure everyone’s set up for success.

Wrapping up: Why Thena’s broadcasts are a game-changer for Slack

With Thena’s broadcast feature, reaching your team just got a whole lot easier and a lot more fun. It’s perfect for busy teams who want to communicate quickly, clearly, and effectively. Say goodbye to endless email chains and chasing people for responses. Broadcasts keep everyone on the same page in a way that feels natural, friendly, and—best of all—right where they’re already working.

Customers first, growth always.
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