In this article, you'll learn:
You have your customers on Slack, and the channels are more than 100 channels in a lot of cases. Each of these channels have more than one person from your customer org, in a lot of cases more than 5-10 customer contacts, that is a gold mine, you have the highest attention span with your customers. But it is not easy to send out good looking broadcasts to multiple channels at once, or schedule it for later, or remember to map channels each time. That’s where Thena’s broadcast comes in! It makes sharing important updates, reminders, and announcements in Slack super simple—and honestly, way more effective.
Thena’s broadcast is all about reaching your team where they’re already hanging out: right in Slack. No more emails that get lost in the inbox abyss or waiting for everyone to check another app. This guide breaks down how Thena’s broadcast tool can help you create clear, engaging messages that people actually see. Let's dive in!
Thena’s broadcast feature is like your trusty megaphone in Slack. You can broadcast messages to specific people, teams, or whole channels without needing folks to leave Slack. From big product launches to gentle reminders about that upcoming meeting, broadcast makes sure everyone’s in the loop right where they work every day.
Here’s a quick guide on creating and sending your first broadcast in Thena:
With Thena’s broadcast feature, reaching your team just got a whole lot easier and a lot more fun. It’s perfect for busy teams who want to communicate quickly, clearly, and effectively. Say goodbye to endless email chains and chasing people for responses. Broadcasts keep everyone on the same page in a way that feels natural, friendly, and—best of all—right where they’re already working.