Check out your complete guide to modern B2B ticketing here
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Let AI handle the details—auto-tag, summarize, and prioritize in a flash.
Support happens where you work—deeply connected with Slack.
Speed you can feel. A lightning-fast platform for real-time results, no hassle.
Automate tasks, stay on track, and hit your goals with precision.
Add Thena to your app, connect email, and integrate Slack & MS Teams. Track conversations in one place.
AI auto detects a request, auto-fills tags, custom fields, sentiment, urgency, title and description.
Create, reorder, and personalize statuses to fit your workflow. Choose what works for you, or switch to list view if that’s more your style.
Refine your view with smart filters by customer, urgency, domain, custom fields, or CRM data—find exactly what you need in seconds.
Automatically update statuses, close outdated requests, or notify your team when urgent action or follow-up is required.
Build flexible rules to automate workflows, trigger actions, and manage tasks, ensuring nothing slips through the cracks effortlessly.
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