Support that thinks, feels and delivers.

Support that thinks, feels and delivers.

Support that thinks, feels and delivers.

Support that thinks, feels and delivers.

Ask Taylor, our AI support agent.

Ask Taylor, our AI support agent.

Ask Taylor, our AI support agent.

Taylor

Taylor

Taylor

Jennice

Jennice

Jennice

Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?

Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?

Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?

Taylor

Taylor

Taylor

That’s likely due to client-side caching. Does the issue resolve if you log out and back in?

Jennice

Jennice

Jennice

Nope, still there after re-login

Taylor

Taylor

Taylor

Got it. This usually happens when cache TTL isn’t aligned with the refresh window. Try triggering the refresh on page load instead of login. Need a guide on adjusting TTL settings?

Jennice

Jennice

Jennice

That would be helpful.

That would be helpful.

That would be helpful.

Powered by

Powered by

Powered by

Support,
with a mind of its own.

Support,
with a mind of its own.

Support,
with a mind of its own.

Instant response. Smart resolution. Clean handoff.

Instant response. Smart resolution. Clean handoff.

Instant response. Smart resolution. Clean handoff.

Start free trial

Start free trial

Start free trial

Reduce ticket volume by 40%.
Increase response and resolution times by 3x.

Reduce ticket volume by 40%.
Increase response and resolution times by 3x.

Reduce ticket volume by 40%.
Increase response and resolution times by 3x.

“We’re using Thena’s AI chat to handle real support volume, and it’s becoming a critical part of how we scale without adding headcount.”

Austin Hay

Co-founder, COO
Building autonomous CRM - Clarify

Series A

Austin Hay

Co-founder, COO
Building autonomous CRM - Clarify

Series A

Austin Hay

Co-founder, COO
Building autonomous CRM - Clarify

Series A

Austin Hay

Co-founder, COO
Building autonomous CRM - Clarify

Series A

Get started

Fully customizable AI chat agents that align

with your brand and goals.

Fully customizable AI chat agents that align

with your brand and goals.

Fully customizable AI chat agents that align

with your brand and goals.

Fully customizable AI chat agents that align

with your brand and goals.

Build

Build

Build

Build

Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.

Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.

Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.

Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.

Logo

Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).

Paste your logo URL here

Position

Choose where the chat widget should appear on your site.

Bottom right

Theme color

Pick a color to match your brand. This will be used across the chat widget and interface.

#2563EB

Widget type

Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.

Custom embed

Target element ID

Specify the ID element where the chat widget should be embedded.

e.g., my-thena-widget

Save

Logo

Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).

Paste your logo URL here

Position

Choose where the chat widget should appear on your site.

Bottom right

Theme color

Pick a color to match your brand. This will be used across the chat widget and interface.

#2563EB

Widget type

Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.

Custom embed

Target element ID

Specify the ID element where the chat widget should be embedded.

e.g., my-thena-widget

Save

Logo

Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).

Paste your logo URL here

Position

Choose where the chat widget should appear on your site.

Bottom right

Theme color

Pick a color to match your brand. This will be used across the chat widget and interface.

#2563EB

Widget type

Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.

Custom embed

Target element ID

Specify the ID element where the chat widget should be embedded.

e.g., my-thena-widget

Save

Logo

Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).

Paste your logo URL here

Position

Choose where the chat widget should appear on your site.

Bottom right

Theme color

Pick a color to match your brand. This will be used across the chat widget and interface.

#2563EB

Widget type

Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.

Custom embed

Target element ID

Specify the ID element where the chat widget should be embedded.

e.g., my-thena-widget

Save

Customize

Customize

Customize

Customize

Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.

Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.

Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.

Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.

Sign up for free

Sign up for free

Sign up for free

Sign up for free

Train

Train

Train

Train

Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.

Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.

Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.

Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.

Deploy

Deploy

Deploy

Deploy

Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.

Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.

Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.

Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.

Why Thena AI chat agent?

Why Thena AI chat agent?

Meet the AI agent your support team actually wants to work with.

Get started

Thena

Thena

Thena

Zendesk

Zendesk

Zendesk

Freshdesk

Freshdesk

Freshdesk

Intercom

Intercom

Intercom

AI-first agent

AI-first agent

AI-first agent

AI-first agent

Custom-built

Custom-built

Custom-built

Custom-built

Add-on only

Add-on only

Add-on only

Add-on only

Basic bot

Basic bot

Basic bot

Basic bot

AI assist only

AI assist only

AI assist only

AI assist only

Behavior control

Behavior control

Behavior control

Behavior control

Prompt-based

Prompt-based

Prompt-based

Prompt-based

Pre-set flows

Pre-set flows

Pre-set flows

Pre-set flows

Flow rules

Flow rules

Flow rules

Flow rules

Limited controls

Limited controls

Limited controls

Limited controls

LLM + knowledge

LLM + knowledge

LLM + knowledge

LLM + knowledge

Cited answers

Cited answers

Cited answers

Cited answers

Article suggest

Article suggest

Article suggest

Article suggest

Basic replies

Basic replies

Basic replies

Basic replies

FAQ-focused

FAQ-focused

FAQ-focused

FAQ-focused

Ticket handoff

Ticket handoff

Ticket handoff

Ticket handoff

Native, smooth

Native, smooth

Native, smooth

Native, smooth

Manual setup

Manual setup

Manual setup

Manual setup

Rule-based

Rule-based

Rule-based

Rule-based

Not seamless

Not seamless

Not seamless

Not seamless

Setup & launch

Setup & launch

Setup & launch

Setup & launch

Script + go

Script + go

Script + go

Script + go

Complex config

Complex config

Complex config

Complex config

Simple, low AI

Simple, low AI

Simple, low AI

Simple, low AI

Easy but shallow

Easy but shallow

Easy but shallow

Easy but shallow

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Enterprise grade security to protect
your customer data

Join top performing modern teams

Join top performing modern teams

Not just faster. Smart. Humanlike.

Build. Customize. Deploy. In minutes.

Start 30 day free trial.

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