Support that thinks, feels and delivers.
Support that thinks, feels and delivers.
Support that thinks, feels and delivers.
Support that thinks, feels and delivers.
Ask Taylor, our AI support agent.
Ask Taylor, our AI support agent.
Ask Taylor, our AI support agent.
Taylor
Taylor
Taylor
Jennice
Jennice
Jennice
Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?
Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?
Hey, my billing dashboard still shows old invoices after today’s refresh. Any idea why?
Taylor
Taylor
Taylor
That’s likely due to client-side caching. Does the issue resolve if you log out and back in?
Jennice
Jennice
Jennice
Nope, still there after re-login
Taylor
Taylor
Taylor
Got it. This usually happens when cache TTL isn’t aligned with the refresh window. Try triggering the refresh on page load instead of login. Need a guide on adjusting TTL settings?
Jennice
Jennice
Jennice
That would be helpful.
That would be helpful.
That would be helpful.
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Support,
with a mind of its own.
Support,
with a mind of its own.
Support,
with a mind of its own.
Instant response. Smart resolution. Clean handoff.
Instant response. Smart resolution. Clean handoff.
Instant response. Smart resolution. Clean handoff.
Start free trial
Start free trial
Start free trial
Reduce ticket volume by 40%.
Increase response and resolution times by 3x.
Reduce ticket volume by 40%.
Increase response and resolution times by 3x.
Reduce ticket volume by 40%.
Increase response and resolution times by 3x.
“We’re using Thena’s AI chat to handle real support volume, and it’s becoming a critical part of how we scale without adding headcount.”
Austin Hay
Co-founder, Clarify
Series A
Austin Hay
Co-founder, Clarify
Series A
Austin Hay
Co-founder, COO
Building autonomous CRM - Clarify
Series A
Austin Hay
Co-founder, COO
Building autonomous CRM - Clarify
Series A
Get started
Fully customizable AI chat agents that align
with your brand and goals.
Fully customizable AI chat agents that align
with your brand and goals.
Fully customizable AI chat agents that align
with your brand and goals.
Fully customizable AI chat agents that align
with your brand and goals.
Build
Build
Build
Build
Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.
Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.
Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.
Design your agent from scratch or use a template. Define its tone, role, and core functions. No code needed.
Logo
Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).
Paste your logo URL here
Position
Choose where the chat widget should appear on your site.
Bottom right
Theme color
Pick a color to match your brand. This will be used across the chat widget and interface.
#2563EB
Widget type
Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.
Custom embed
Target element ID
Specify the ID element where the chat widget should be embedded.
e.g., my-thena-widget
Save
Logo
Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).
Paste your logo URL here
Position
Choose where the chat widget should appear on your site.
Bottom right
Theme color
Pick a color to match your brand. This will be used across the chat widget and interface.
#2563EB
Widget type
Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.
Custom embed
Target element ID
Specify the ID element where the chat widget should be embedded.
e.g., my-thena-widget
Save
Logo
Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).
Paste your logo URL here
Position
Choose where the chat widget should appear on your site.
Bottom right
Theme color
Pick a color to match your brand. This will be used across the chat widget and interface.
#2563EB
Widget type
Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.
Custom embed
Target element ID
Specify the ID element where the chat widget should be embedded.
e.g., my-thena-widget
Save
Logo
Add your company logo using a public URL (SVG, PNG, JPG, JPEG, WebP supported).
Paste your logo URL here
Position
Choose where the chat widget should appear on your site.
Bottom right
Theme color
Pick a color to match your brand. This will be used across the chat widget and interface.
#2563EB
Widget type
Select the default chat experience. Use Thena’s standard widget or link it to a custom element on your site.
Custom embed
Target element ID
Specify the ID element where the chat widget should be embedded.
e.g., my-thena-widget
Save
Customize
Customize
Customize
Customize
Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.
Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.
Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.
Style the widget to match your brand. Add a logo, pick a color, choose the position, and select the interface layout.
Sign up for free
Sign up for free
Sign up for free
Sign up for free
Train
Train
Train
Train
Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.
Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.
Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.
Upload docs, URLs, and internal resources. Set clear rules and instructions so the agent behaves the way you want.
Deploy
Deploy
Deploy
Deploy
Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.
Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.
Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.
Launch in minutes. Drop in a script, connect through API, or embed across your customer channels.
Why Thena AI chat agent?
Why Thena AI chat agent?
Meet the AI agent your support team actually wants to work with.
Get started
Thena
Thena
Thena
Zendesk
Zendesk
Zendesk
Freshdesk
Freshdesk
Freshdesk
Intercom
Intercom
Intercom
AI-first agent
AI-first agent
AI-first agent
AI-first agent
Custom-built
Custom-built
Custom-built
Custom-built
Add-on only
Add-on only
Add-on only
Add-on only
Basic bot
Basic bot
Basic bot
Basic bot
AI assist only
AI assist only
AI assist only
AI assist only
Behavior control
Behavior control
Behavior control
Behavior control
Prompt-based
Prompt-based
Prompt-based
Prompt-based
Pre-set flows
Pre-set flows
Pre-set flows
Pre-set flows
Flow rules
Flow rules
Flow rules
Flow rules
Limited controls
Limited controls
Limited controls
Limited controls
LLM + knowledge
LLM + knowledge
LLM + knowledge
LLM + knowledge
Cited answers
Cited answers
Cited answers
Cited answers
Article suggest
Article suggest
Article suggest
Article suggest
Basic replies
Basic replies
Basic replies
Basic replies
FAQ-focused
FAQ-focused
FAQ-focused
FAQ-focused
Ticket handoff
Ticket handoff
Ticket handoff
Ticket handoff
Native, smooth
Native, smooth
Native, smooth
Native, smooth
Manual setup
Manual setup
Manual setup
Manual setup
Rule-based
Rule-based
Rule-based
Rule-based
Not seamless
Not seamless
Not seamless
Not seamless
Setup & launch
Setup & launch
Setup & launch
Setup & launch
Script + go
Script + go
Script + go
Script + go
Complex config
Complex config
Complex config
Complex config
Simple, low AI
Simple, low AI
Simple, low AI
Simple, low AI
Easy but shallow
Easy but shallow
Easy but shallow
Easy but shallow
Join top performing modern teams
Join top performing modern teams
Not just faster. Smart. Humanlike.
Build. Customize. Deploy. In minutes.
Start 30 day free trial.
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Channels
Trending
Ticketing
Account
Knowledge base
Channels
Trending
Ticketing
Account
Knowledge base
Channels
Trending
Ticketing
Account
Knowledge base
Channels
Trending
Ticketing
Account
Knowledge base