Modern B2B ticketing platform
The complete customer view
Data for smarter decisions
Outreach to Slack & MS Teams
Real-time sync with your tools
Thena allows us to manage and scale our support operations efficiently, ensuring nothing slips through the cracks and allowing our team to focus on what matters most.
We got our highest NPS score ever, core component of it was Thena.
Thena has been invaluable in bringing everything together in one place.
We were wasting at least 10 hours per week trying to manage the volume of channels manually.
Working with Thena’s API has been transformative for Embrace. Its robust and flexible design allows us to tailor data flows to meet our unique needs, seamlessly integrating with existing tools.
Build and measure Slack broadcasts.
Access a library of templates for product launches and incidents.
Craft broadcasts with images, videos, and rich text.
Pick your audience and set broadcast times.
Track views, clicks, and reactions per account.
Customize broadcasts with dynamic templates, images, and lists.
Track opens and responses, adjust on the fly, and stay in control with actionable analytics.