Seamlessly bridge Slack and

your ticketing systems

Elevate your team’s productivity. Engage in real-time conversations without boundaries.

4.9/5

Watch demo

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Elevate collaboration across your teams and amplify operational efficiency

Connect your systems to reduce response times by up to 95%

Streamline customer communication with effortless Slack-to-ticket conversion.

Enhance customer feedback by collecting CSAT within Slack and sync with ticketing systems.

Maintain original format of request across platforms whether Slack or a Ticketing system.

Talk to a product specialist

Rated #1 in Ticket Collaboration by G2

Thena X ZENDESK

Unlock complete Slack data within Zendesk

Customer channel

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John Doe

Zoe Maxwell

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Jhon Doe

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Seamless data sync

Experience effortless integration of Thena and Zendesk with bi-directional data synchronization.

Easily manage tickets

Utilize easy ticket management tools and visually organize them using a Kanban system.

Customizable experience

Tailor your customer experience with automation and white-labeling capabilities.

Read case study

50%

Resolution time decrease

95%

Response time decrease

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Unlock limitless capacity in Slack

THENA X HUBSPOT INTEGRATION

Bring Slack conversations into HubSpot with Thena

Forward and route all customer messages from Slack to Hubspot.

Simplify tracking of customer requests and ensure seamless escalation.

THENA X INTERCOM INTEGRATION

Centralize support queues across Intercom and Slack

Customer channel

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John Doe

Great looks good thanks

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Immediately push to Intercom

Stay on top of customer requests in Slack as messages are instantly pushed to Intercom.

Work directly from Intercom

Your support team can efficiently manage tickets within Intercom, eliminating the need to join every Slack channel.

Seamless CX in Slack

AI-powered issue identification ensures a smooth experience without the need for triage.

Read case study

50%

Resolution time decrease

95%

Response time decrease

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Oops! Something went wrong while submitting the form.

Unlock limitless capacity in Slack

THENA X FRESHDESK INTEGRATION

Uncover comprehensive Slack data within Freshdesk

Seamless bidirectional data synchronization between systems

Effortless ticket creation and streamlined lifecycle management

Simplified tracking of customer requests and seamless escalation

THENA X SALESFORCE INTEGRATION

Unify support efforts by seamlessly linking Slack
to Salesforce Cases

Incorporate the Customer Satisfaction (CSAT) assessment feature.

Leverage advanced configuration and automation features.

Enjoy a polished, noise-free, and branded interface in Slack for a professional touch.

Best practices, research and tips on managing customers.

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BEST PRACTICE GUIDE

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Learn more about modern customer support

Developed By Mahmud NIloy.

Start managing your customers faster and easier from Slack

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Developed By Mahmud NIloy.