Communicate between Slack and Intercom seamlessly

Customers love to communicate on Slack. Why stop?

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Add to Slack

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Customer support analytics gets powerful.

Add to Slack

Reduce resolutions times by supporting your customers from Slack.

Integrate in seconds.

Send all Slack messages

Choose to send all customer messages on Slack to Intercom so your entire customer support operations continues to stay within the boundaries of Intercom.

Send only specific issues

Detect customer messages with the power of AI and choose to send specific type of customer requests to Intercom.

Configure automation

Easily configure display names, display icons, and initial responses so your customer experience is personalized and stays relevant.

Never re-route customer asks again.

Instant push to Intercom

Stay on the top of customer requests on Slack. Customer messages on Slack instantly gets pushed to Intercom.

Support agent stays in Intercom

Your support team doesn't have to join every Slack channel, they would go on handling tickets at speed within Intercom.

All within Slack for customers

Allow customers to ask anything on Slack. Identify issues with the power of AI and provide seamless experience without the need for triaging.

Customer Growth in the Slack-first world.

SpotDraft streamlines the contract lifecycle in organizations across the world — saving customers hundreds of hours reviewing contracts and doing other mundane work.

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