Seamlessly transform incoming Slack requests into third party tickets. Maintain original format of request across both platforms.
Lightning-fast customer support without compromising your preferred ecosystem.
Capture Insights in Slack with Post-Resolution Feedback
“Thena’s ability to let us meet customers on Slack where they live while letting our Support Team feel at home working in Zendesk has been a game changer. We’ve seen resolution time cut in half and response time reduced by 95%!”
Shayan Aminmadani
Sr Manager, Support Engineering
Seamlessly integrate Slack with your ticketing system today